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Our Story

The story of
Chitralekha.

From a 300 sq. ft. saree shop in 1977 to a multi-city retail group across Bihar and Gujarat — this is our journey.

49Years
Chitralekha store Store
Our Story

Born from a saree shop,
built on trust.

In 1977, Chitralekha opened its doors as a simple saree store in the heart of Bettiah, West Champaran. Founded on a foundation of dedication, perseverance, and a genuine love for fashion, the store quickly gained a reputation for personalised service and high-quality textiles.

Word of mouth spread, and before long, Chitralekha became the go-to destination for locals looking for stylish, well-crafted clothing. By 1993, growing demand led to our first expansion. In 2016, we introduced a dedicated kidswear range, and by 2018, Chitralekha had transformed into a full-family fashion destination.

In 2023, Ethnix by Chitralekha launched as a dedicated men's ethnic wear brand. The same year, we became a Kalyan Jewellers franchise partner. By 2024, we had opened Candere and Kalyan stores in both Surat and Darbhanga. In 2025, large-format Chitralekha Shopping Malls opened in Motihari and Muzaffarpur.

We remain family-run. That personal touch is something we will never trade away.

Brand Promise

What we stand for,
every single day.

Our values are not aspirational — they are the foundation of every decision we make.

🤝
01
Trusted Experience
Delivering exactly what we promise, every time. 49 years of consistent service is our greatest credential.
02
Excellence
Constantly pushing for the next level of quality — in our collections, store experience, and customer care.
😊
03
Customer Happiness
Your smile, our pride. Personalised care and unforgettable shopping moments at the heart of everything we do.
🏠
04
Family Values
Family-run and family-oriented. From our team to our customers, everyone is part of the Chitralekha family.
🌿
05
Community Roots
Deeply rooted in North Bihar, committed to growing alongside our communities through employment and quality retail access.
🔗
06
Premium Partnerships
Our franchise partnerships with Kalyan Jewellers, Candere, and Raymond bring nationally trusted brands to local markets.
Associated Partners

Brands we proudly partner with

Brand partner Chitralekha Brands Brand partner Brand partner Brand partner Brand partner Brand partner Brand partner
Why Chitralekha

Why generations
choose us.

01
Heritage & Expertise
49 years of retail experience in North Bihar. We know our customers and our markets deeply — trust earned, not assumed.
02
Curated Collections
From everyday sarees to bridal lehengas, sherwanis to formal suits — every piece handpicked for quality and regional sensibility.
03
Premium Store Experience
Modern, comfortable, and premium shopping environments — far beyond the typical retail experience in the region.
04
Renowned Brand Partners
Kalyan Jewellers, Candere by Kalyan, and The Raymond Shop — nationally trusted names brought to local communities.
05
Loyalty & Rewards
Our Rewards Programme lets regular customers earn points on every purchase across all Chitralekha stores.
By the Numbers
49
Years serving Bihar & Gujarat
10
Store locations across India
5
Retail brands & partnerships
4.9★
Google rating · 20,000+ reviews
90K
Sq. ft. under management
Awards & Recognition

Recognised for
excellence.

A growing portfolio of achievements reflecting our commitment to retail excellence and community impact across North Bihar.

2026
🏆
Icon of North Bihar 2026
Chitralekha Group honoured at Hotel Maurya, Patna — recognising Chitralekha's impact on retail in North Bihar · March 2026
2025
🏪
Muzaffarpur Shopping Mall Grand Launch
Inaugurated by Bhojpuri stars Dinesh Lal Yadav (Nirahua) & Amrapali Dubey · October 4, 2025 — drew thousands of fans to Kalmabagh Chowk
2025
🏪
Motihari Shopping Mall Grand Launch
Inaugurated by actress Akshara Singh · 2025 — marking the group's entry into East Champaran
2024
💍
Dual-city Jewellery Expansion
Kalyan Jewellers and Candere stores launched in Surat and Darbhanga simultaneously · 2024
2023
4.9★ Google Rating — Muzaffarpur
17,800+ verified customer reviews — one of the highest-rated retail stores in Bihar
2021
🏅
Pride of Bihar 2021
Chitralekha Shopping Mall recognised as the largest textile retailer & taxpayer in Champaran — Hindustan newspaper initiative

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Nine stores across Bihar and Gujarat. Open every day.

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